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Two-stage UA optimization and ROI growth

Large international retailer.
Top 5 in its category

Objective:

Acquiring new customers while maintaining ROI across tools.

Tools:

Programmatic

Challenge

A short lifecycle of new buyers: in most cases acquisition costs did not pay back, while mobile UA efficiency was declining.

Objective

Acquiring new customers while maintaining ROI across tools within a calendar month.

Solution

During the test launch, we completely dropped Affiliate In-App networks and focused only on premium sources.

Dropping inefficient channels at the start accelerates resultsFully disabling Affiliate In-App helped us reach quality traffic faster

In the first weeks, we used two-stage optimization: lowering CPI while maximizing results, then lowering CPA while maximizing results.

After the two-week test campaign, we analyzed results by source, placement and targeting.

During the first optimization stage, we reduced volume from inefficient placements and targetings, which increased both volume and quality across the remaining ones.

Results

after 2 months of optimization

~60K

First-time buyers

+21%

CAC

2.3 → 3.8

Average purchases per user per month

+24 p.p.

ROI

Cases

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